Now live — Voice · CRM · Chat · WhatsApp

One Platform.
Every Conversation.

हर बातचीत, एक जगह।

Replace your phone system, helpdesk, WhatsApp tool, email, and team chat with a single unified platform built for Indian businesses.

Request a Demo Get Started Free →
7
Modules in one platform
1 vendor
No integrations to maintain
∞
Channels, one inbox

Trusted channel partners & integrations

Products

Everything your team needs.
Nothing they don't.

Each module works standalone. Together, they're unstoppable. Pick what you need today — add more as you grow.

📞
Nexus Vani
PBX · Softphone · वाणी
Enterprise-grade PBX delivered as a plug-and-play appliance. Bring your own SIP provider. Every agent gets a browser softphone — no hardware needed.
  • Multi-trunk SIP with automatic failover
  • Browser softphone (WebRTC) — coming soon
  • IVR builder with keypress routing
  • Ring groups & call queues
  • Call recording & live monitoring
  • Works with Airtel, Tata, Twilio, and more
🖥️
Nexus Desk
CRM · Agent Desktop · Tickets
Unified agent workspace. Handle voice, WhatsApp, email, and chat from one screen. Customer record pops automatically when a call arrives.
  • Screen pop on inbound calls
  • Unified ticket inbox (all channels)
  • Customer interaction timeline
  • Click-to-call from any contact
  • Supervisor live wallboard
  • Break / wrapup time tracking
💬
Nexus Reach
WhatsApp · SMS · Messaging
Two-way WhatsApp Business and SMS integrated into the agent desktop. No separate tool. Templates, campaigns, and conversation history — all in one place.
  • WhatsApp Business API (verified)
  • Inbound & outbound SMS
  • Template message campaigns
  • Conversation assignment to agents
  • Auto-reply & keyword routing
✉️
Nexus Mail
Email Ticketing · SLA
Inbound emails become tickets automatically. Agents respond from the same unified inbox they use for calls. SLA timers, auto-assignment, full thread history.
  • Inbound email → ticket conversion
  • SLA timers with breach alerts
  • Canned responses & templates
  • Auto-assignment rules
  • CC/BCC and internal notes
⚡
Nexus Chat
Internal Team Messaging
Real-time messaging for your entire team. Channels, direct messages, file sharing, and presence indicators. No Slack license needed.
  • Channels & direct messages
  • File & image sharing
  • Emoji reactions & threads
  • Online / busy / break presence
  • Searchable message history
🤖
Nexus Bot
Chatbot · IVR Automation
Automated conversation agent for voice and digital channels. Handles FAQs, lead capture, and triage — then escalates to a live agent when needed.
  • No-code bot builder
  • Works on voice, WhatsApp, web
  • Lead capture & qualification
  • Seamless handoff to live agents
  • Multilingual (Hindi + English)
📊
Nexus Insights
Reporting · Analytics · SLA
Cross-channel reporting in one dashboard. Call volumes, agent performance, SLA compliance, resolution times — no Excel, no BI tool needed.
  • Live supervisor wallboard
  • Agent productivity reports
  • SLA compliance tracking
  • Call abandon & drop analysis
  • Export to CSV / scheduled email

आपके ग्राहक जहाँ हैं, हम वहाँ हैं।

फोन, WhatsApp, ईमेल — सब एक जगह। हिंदी और अंग्रेज़ी दोनों में।

How It Works

Set up in hours.
Not months.

1
Deploy your PBX
Download the Nexus Vani appliance image. Boot it on any server or VM. Connect your existing SIP provider. Done in under an hour.
2
Add your agents
Create agent accounts from the admin panel. Agents log in via browser — no software installation, no IP phones required.
3
Connect your channels
Link your WhatsApp Business number, email inbox, and SIP trunk. All channels flow into the same unified inbox.
4
Start taking calls
Agents handle calls, chats, and tickets from one screen. Supervisors watch everything live. You're live.
Nexus Desk — Agent View
R
Rahul Sharma
+91 98765 43210 · Inbound call
● Connected
12
Queue
8
Online
3
Paused
2:34
Avg wait
TKT-0041 — Billing query
Via WhatsApp · Open · 4m ago
Open
TKT-0039 — Technical issue
Via Email · Resolved · 12m ago
Done
Compare

One bill. Not five.

See what you stop paying for the day you switch to Nexus.

Feature
Voice / PBX
Agent CRM Desktop
WhatsApp Business
Email Ticketing
Internal Team Chat
Chatbot / IVR
Analytics & Reports
On-premise deployment
Hindi language support
Nexus
3CX / Ring
Freshdesk
WATI
Slack
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add-on
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Pricing

Simple, honest pricing.

Pay per agent, per month. No per-feature fees. No surprise invoices. Cancel anytime.

Starter
Starter
For small teams taking their first step to a unified system.
₹999/agent/mo
Up to 10 agents · Billed annually
  • ✓Nexus Vani (PBX)
  • ✓Nexus Desk (CRM)
  • ✓Nexus Chat (Internal)
  • ✓Nexus Insights (Basic)
  • ✓Up to 2 SIP trunks
  • ✓Email support
Get Started Free
Most Popular
Professional
For growing call centres that need all channels and full reporting.
₹1,999/agent/mo
Up to 50 agents · Billed annually
  • ✓Everything in Starter
  • ✓Nexus Reach (WhatsApp + SMS)
  • ✓Nexus Mail (Email Ticketing)
  • ✓Nexus Bot (Basic Chatbot)
  • ✓Nexus Insights (Advanced)
  • ✓SLA tracking & breach alerts
  • ✓On-premise deployment
  • ✓Priority support
Request a Demo
Enterprise
Enterprise
For large deployments needing custom integrations, SLAs, and dedicated support.
Custom
Unlimited agents · Flexible billing
  • ✓Everything in Professional
  • ✓Custom SLA agreement
  • ✓Dedicated account manager
  • ✓Custom integrations (API)
  • ✓On-site deployment support
  • ✓White-label option
  • ✓24×7 phone support
Contact Sales
Early Access

Built with real teams.

We work closely with early customers to build exactly what they need.

★★★★★
"We were paying for 3CX, Freshdesk, and WATI separately. Nexus replaced all three. Our agents now handle everything from one screen — calls, WhatsApp, tickets."
S
Sumit Verma
Operations Head, FinTech Support Centre
★★★★★
"Setup was faster than I expected. The Airtel trunk was live in under 2 hours. The PBX dashboard is simple enough that our non-technical team manages it themselves."
P
Priya Agarwal
IT Manager, Healthcare BPO
★★★★★
"हमें हिंदी में support मिलती है, यह सबसे important था। Nexus की team ने on-site आकर setup किया और अब system बिना किसी issue के चल रहा है।"
R
राजेश सिंह
Director, MSME Collections Agency, UP
Get Started

Ready to unify your team?

अपनी team को एक platform पर लाएं।

Book a 30-minute live demo. We'll show you the entire platform, configured for your industry.

📅 Book a Demo Get Started Free
No credit card required · Setup support included · Cancel anytime
Or reach us directly: sales@patiocrm.in